Política de reembolso

Return and Refund Policy for Security Safe Locksmith

This policy applies to purchases made on our website: https://SSLKeyPro.com. We are Security Safe Locksmith, a business based in Florida, specializing in affordable car key solutions like replacements and remotes.

For questions, call +1 (941) 467-6060 or email info@sslkeypro.com. We aim to make returns and refunds simple to build trust with our customers, as a well-written policy helps set expectations and resolves inquiries.

For Physical Goods (e.g., Car Keys and Remotes)

• You can request a refund or return within 14 days of receiving your item.
• To qualify:
  
  • The item must be undamaged.
  • Include the original receipt.
• We may charge a 35% restocking fee on returns, which is a common practice to cover handling costs.
• If conditions aren't met, we may deny the return or refund.
• You pay for return shipping costs, and shipping charges are not refunded.
• Custom-programmed or cut (e.g., transponder) keys, used items, and all sale items are final sale — non-returnable and non-refundable for hygiene and security reasons.
• You can ask for an exchange instead of a refund; we'll review and decide.
• Contact us before starting any return to ensure a smooth process.
• Send returns to:
  Security Safe Locksmith
  ATTN: Product Return
  23310 Swallow Ave
  Port Charlotte, FL 33954
  USA.

For Services (e.g., Key Programming or Scheduling)

• Refunds are allowed only before the service starts.
• Request refunds at least 1 hour before the scheduled service time.
• After the service is complete, only partial refunds up to 20% may be given, based on common industry practices for completed work.
• All refunds are at our discretion and may be approved or denied to protect our business.

If approved, refunds will be processed to your original payment method.