Locksmith scams involve fraudulent individuals posing as qualified locksmiths, often exploiting customers by overcharging and performing poor work. They are common in the US, alongside scams in other service-based jobs.
Approximately 250,000 Americans call locksmiths daily, often finding them through online searches. Scammers exploit this by using aggressive digital marketing and Google PPC ads to appear first in search results. They also misuse Google My Business listings to create fake business locations, often using multiple phone numbers routed to international call centers.
Scammers use a “bait-and-switch” tactic, advertising low prices to attract customers, then charging much higher fees once the service is provided. They often demand cash payments and use threats to ensure payment.
Red Flags:
- Business appears among the first search results.
- Quoted price is unusually low.
- Calls answered with generic business names.
- Lack of willingness to provide written quotes or identification.
- Payment demands in cash or debit only.
If Scammed:
- Attempt to reverse charges with your bank or credit card company.
- File complaints with the Better Business Bureau and local law enforcement, though these may have limited effectiveness.
- Write reviews on platforms like Google or Yelp to warn others.
Avoiding Scams:
- Research and save contacts of reputable locksmiths before needing one.
- Verify business locations and legitimacy online.
- Engage locksmiths with professional websites and social media.
- Ensure locksmiths provide transparent quotes and proof of identity.
To avoid scams, use vetted platforms which offer access to reputable locksmiths, and consider locksmith associations for credibility. This summary captures the essential information on avoiding locksmith scams while omitting specific examples and detailed case studies for brevity.
